Help › ›
How to correct most of the problems related to Shockwave and Flash
- First of all delete your browser cache and try the game again..
- Check you fulfill the minimum requirements to play
- Uninstall Shockwave and Flash Player. In Windows from Control panel → Add or remove programs
- Reboot the computer
- Install Adobe Shockwave complete version
- Install Adobe Flash Player
Check that Shockwave and Flash work correctly (you can also see the version you have installed).
If you still have trouble after the installation...
Try using a different browser. In some occasions, we have detected imcompatibilities between some browser versions and a plug-in.
