Help

Customer service

Here you can suggest improvements, notify any incidences or simply express your opinion.

Before writing, take a look at Help.There you can find the answers for the most frequent doubts and problems of the players.

If your problem is related to any games in particular, please, indicate the ID of the game (or the date, the approximate time and the opponents of this game).

Send a message


Check your e-mail address before sending the message.


Id of the game you had a problem

Could you play on this computer before?  

Could you reconnect?  

Could you connect to other rooms?    

Type of payment:  


Mobile number or number from which you have made the call.

Have you received a reply on your mobile phone?


If you received a code when calling, write it here.


Please, indicate the amount and the currency. For example: 3 euros, MX$ etc.

Please, write a brief sentence about the reason you want to contact us:

Write your message here:


(1000 characters)

Are you leaving yet?

We want to improve your experience in the game, so it is necessary that you create an account and you can have your own profile, your avatar, your friends, your points...Are you sure you will miss it?

Create a new account